
When you're looking for durability, appealing design and superior performance, the iMac desktop delivers.

I think this is a holiday weekend.The Best Prices on iMacs Every Day From Mac of All Trades They sent me this information on Friday around 4pm and although I replied by email around 4:45 asking them for a picture of the damage I probably have to wait until Tuesday before I can expect a reply. I'm looking at a copy of the sticker and I see no mention of insurance. The packaging that was sent to me to return my iMac came with a sticker that provided free postage. Was there any way to speak to someone about how they received your iMac who can determine if this screen damage was from shipping, or go into more detail about what they found? Was there any type of shipping insurance when you sent it to Apple?ĭid they send you pictures of the damage? OOPS, EDIT: my current iMac is 3 years old, this was my 6 year old iMac, sorry. Should I take the offer? Considering I lost nearly all the value due to the screen, does that mean the screen is the only component that they are really paying me for? Is the screen worth 80% of the entire computer? I contacted Apple and they said they can't do anything because this is all handled by a subcontractor. They are offering me to send the Mac back at no cost if I don't accept the $150 offer. Was it damaged during shipping or was this a scam to make money off me? I lost 80% of its value due to this alleged broken screen. I can assure you that there was no screen damage when I sent it to them because I used the iMac over 8 hours per day 365 days per year for 3 years. After I sent it in, they revised the estimate down to $150 because they said there was "screen damage". The estimate said it would be worth $720.

About a week ago I decided to trade my 3 year old iMac in using Apple's online trade-in system.
